Two Platforms. One Vision.
ClinicalRxQ is two things working as one. The training platform teaches your team how to deliver clinical services the right way. The Clinical Services Platform is the technology that puts every lesson into practice on the first patient — and every patient after that.
Learn the Practice. Implement with the Platform.
Every ClinicalRxQ subscription starts with the training. The Clinical Services Platform is the optional add-on that puts the training to work in a real clinical workflow.
Learn the Services. Master the Protocols.
Every ClinicalRxQ subscription includes full access to our five clinical service programs. Video modules, interactive training, downloadable protocols, documentation forms, billing references, and a complete resource library. Everything your team needs to understand the service, the requirements, and the team-based approach that makes it work.
- 5 complete clinical service programs
- Video and interactive training modules with progress tracking
- Downloadable protocols, forms, and billing references
- Resource library with documentation templates and patient handouts
- Pharmacist and technician training paths for true team-based delivery
Implement Every Encounter. End-to-End.
The same protocols you learned, now built directly into a clinical documentation system designed for how a community pharmacy actually works — technicians driving intake, data entry, and billing, pharmacists driving clinical decisions. Every encounter ends with the documentation, the prescription, the billing, and the referrals already done.
- Built-in clinical decision support with real-time flags
- Auto-generated visit summaries, prescription hard copies, and referral faxes
- Encounter-specific CPT coding with time tracking — no billing guesswork
- Patient dashboard built for community pharmacy, not adapted from a clinic
THE TRAINING PLATFORM
Five Clinical Service Programs
Each program is a complete operational toolkit — clinical protocols, training modules, documentation forms, billing references, and patient materials. With a team-based philosophy, the protocols and resources completely shift how you think about clinical services in community pharmacy and are backed by data proving they work!
TimeMyMeds
Appointment-Based Medication Synchronization
The foundation of clinical service delivery. TimeMyMeds is a structured medication synchronization program that transforms unpredictable refill traffic into scheduled monthly appointments — creating the predictability and team capacity your team needs to deliver clinical services. Patients on chronic medications come in on a single day each month, fully prepared, with all refills coordinated and ready. That appointment time becomes the platform for medication reviews, therapy problem identification, and enhanced service delivery.
What's included:
- Implementation guide and pharmacy workflow integration playbook
- Patient enrollment scripts and onboarding protocols
- Monthly appointment scheduling SOPs
- Technician and pharmacist training modules
- Operational framework that enables every other clinical program
MTM The Future Today
Team-Based Medication Therapy Management
Comprehensive Medication Therapy Management redesigned for the community pharmacy reality. Built around the team-based workflow where technicians handle outreach, scheduling, and data collection while pharmacists conduct the clinical review and intervention — a model born from real community pharmacy practice and refined for results.
What's included:
- Comprehensive Medication Review (CMR) protocols
- Targeted Intervention Program (TIP) workflows
- Billing guidance for Part D and commercial plans
- Technician-driven patient outreach scripts and call workflows
- Documentation forms and prescriber communication templates
Test & Treat Services
Point-of-Care Testing and Pharmacist-Initiated Treatment
The full clinical workflow for pharmacist-initiated test and treat under state collaborative practice authority. Covers influenza, group A streptococcal pharyngitis, and COVID-19 with complete patient assessment, CLIA-waived testing, evidence-based treatment selection, and follow-up — operating under Arkansas Act 1044 and equivalent state protocols.
What's included:
- Clinical assessment protocols for each condition
- Eligibility screening and exclusion criteria workflows
- CLIA-waived testing procedures and quality controls
- Treatment algorithms with contraindication checks
- Prescription templates and prescriber notification standards
- CPT and HCPCS billing references
HbA1c Testing
Point-of-Care Diabetes Management
Bring diabetes monitoring into the pharmacy with point-of-care A1c testing integrated into your existing TimeMyMeds and MTM workflows. Patients receive on-the-spot results and immediate counseling; their prescriber gets a fast, documented update that supports value-based care reporting and quality metrics like Medicare Star Ratings and HEDIS measures.
What's included:
- A1c testing standard operating procedures
- Patient eligibility criteria and screening tools
- Integration workflows with MTM appointments
- Provider communication templates
- Quality metric reporting references
- Patient education materials and follow-up protocols
Oral Contraceptives
Pharmacist-Prescribed Contraceptive Services
Pharmacist-initiated oral contraceptive services from initial patient intake through prescribing and follow-up. Built on standardized screening protocols, contraindication review, and evidence-based contraceptive selection — with the team-based workflow that lets technicians handle intake and screening while pharmacists complete the clinical assessment and prescribe.
What's included:
- Patient intake and screening forms
- Contraindication checking protocols (CDC US MEC criteria)
- Prescribing decision support and contraceptive selection guidance
- Follow-up workflows and continuation protocols
- Prescriber notification templates
- CPT billing guidance for pharmacist-prescribed services
THE CLINICAL DOCUMENTATION PLATFORM
An EHR Built for Community Pharmacy
Most EHRs were designed for clinics and adapted for everyone else. The ClinicalRxQ Clinical Services Platform was designed for community pharmacy from the first screen — by community pharmacists who actually work the workflow.
- Every screen designed inside a working community pharmacy
- Not a repurposed clinic EHR — built for pharmacy from day one
- Workflows match how your team actually moves through encounters
- Technicians complete intake, vitals, and billing setup
- Pharmacists handle clinical assessment and prescribing
- Each role sees only what it needs, when it needs it
- Real-time flags for contraindications and eligibility issues
- Automatic protocol gap and drug interaction alerts
- Decision support that helps, not pop-ups that get dismissed
- Auto-generated patient visit summaries
- Prescription hard copies for dispensing software
- Prescriber referral faxes ready to send
- CPT, HCPCS, and ICD-10 codes selected automatically
- Continuous time tracking throughout the encounter
- Billing documents with correct codes and modifiers
- Demographics, allergies, medications in one view
- Prior services and encounter history at a glance
- No irrelevant clinic modules or unused tabs
Choose Your Path
Start with training. Add the Clinical Services Platform when you're ready to document and bill the services you've learned to deliver.
| Feature | Training | Training + CSP |
|---|---|---|
| Five clinical service programs | ||
| Video and interactive training modules | ||
| Protocols, forms, and billing references | ||
| Resource library and patient handouts | ||
| Bookmarks and training progress tracking | ||
| Multi-staff profiles per pharmacy | ||
| Clinical encounter documentation | ||
| Test & Treat workflows (Strep, Flu, COVID-19) | ||
| Built-in clinical decision support | ||
| Auto-generated visit summaries, Rx hard copies, billing, and referrals | ||
| Encounter-specific CPT coding with time tracking | ||
| Patient health dashboard and claims management | ||
| HIPAA-compliant infrastructure |
- Five clinical service programs
- Video and interactive training modules
- Protocols, forms, and billing references
- Resource library and patient handouts
- Bookmarks and training progress tracking
- Multi-staff profiles per pharmacy
Everything in Training, plus:
- Clinical encounter documentation
- Test & Treat workflows (Strep, Flu, COVID-19)
- Built-in clinical decision support
- Auto-generated visit summaries, Rx hard copies, billing, and referrals
- Encounter-specific CPT coding with time tracking
- Patient health dashboard and claims management
- HIPAA-compliant infrastructure